Contact
A real person reads every message. We reply within one business day.
support@thelumemaison.com. For order questions, include your order number and we'll get to it faster.
Phone
+972 50-947-9476 (WhatsApp available). Sunday–Thursday, 9:00–18:00 Israel time.
Business address
Lumé Maison · Habiluyim 37, Ramat Gan, Israel.
DM us at @thelumemaison.
Order status
Your tracking link is emailed the moment your order ships. If it's been more than 16 days since you ordered, write to us and we'll chase it down or make it right.
Payments & security
Checkout is processed on an encrypted, PCI-compliant secure payment page (HTTPS/SSL). We never see or store your card details. Prices are shown and charged in US dollars (USD).