Shipping

Timing

• Orders are processed within 1–2 business days.
• Delivery typically takes 8–16 days from the day you order.
• Every parcel is tracked door to door. The tracking link is emailed to you the moment it ships.

Where we ship

We currently ship to the United States. Shipping is complimentary on every order, every time.

An honest note on delivery windows

Our pieces ship directly from our fulfillment partners, which is how we keep free shipping on a $34–$129 catalogue. The trade-off is a longer window than a warehouse two states away. If your order hasn't arrived within 16 days, write to us and we'll chase it or make it right.

Questions

Email hello@thelumemaison.com with your order number and we'll reply within one business day.